FAQ

Genomia does not own any labs. We have partnered with renowned and accredited labs in your locality. All our partner labs are certified.

Genomia allows you to get the test done even when you don’t have a prescription. You can directly select your desired test from the wide lists of options available in the App. However, for your convenience, if you have an image of the prescription you can upload it on the App and we’ll call you to confirm the test/s mentioned in that prescription. 

• Click ‘Diagnostics Test’ on the home screen.
• Upload your Details & If you don’t have a prescription you can directly select the test/s from the wide range of tests in the App. Select your preferred lab. Add/ Select patient and address.
• Choose a time and date slot, at your convenience.

• You will receive a soft copy of the reports, as per the time mentioned in the Website for the selected tests via email to the registered email id. These reports are also uploaded on the App when received from the partner lab by us.
• You can request for a hard copy of the tests while placing the order, during the order confirmation or inform the requirement to the Phlebotomist during the sample collection.